nada4d Privacy Policy

This page describes what we collect when you use nada4d and how we keep that data protected. Our nada4d platform gathers personal information — your name, identity document, address, email, phone number, and payment details — during account registration and verification. We use this information to authenticate your identity, comply with anti-money-laundering regulations, process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet), and maintain the security of your account.

We at nada4d are committed to transparent data handling. This policy explains what we collect, how long we retain it, who may access it, and what rights you have over your information. Our approach prioritises your privacy while meeting our regulatory obligations to operate safely across supported jurisdictions including Jakarta, Surabaya, Bandung, Medan, and Semarang.

If you have questions about how we handle your data after reading this policy, our privacy team is available via email and live chat during business hours. We do not gatekeep information — we want you to understand exactly how your personal information is used.

What We Collect and Why

Data We Gather During Registration

When you create an nada4d account, we ask for your email address, a password of your choice, and your mobile phone number. We use your email to send account notifications, password resets, and service updates. Your phone number supports two-factor authentication (2FA) and allows us to contact you if we detect suspicious activity on your account. We store these details securely and encrypt them in transit.

Information Required for Account Verification

Before you can deposit funds or access our nada4d live-dealer tables, sportsbook, or slot games, we require Know-Your-Customer (KYC) verification. You must upload a colour photo of your national ID (or passport), a proof of address dated within the last three months (utility bill, rental agreement, or bank statement), and a selfie matching your ID photo. We use these documents to verify your identity, confirm your age eligibility, and comply with anti-money-laundering requirements. Our nada4d compliance team reviews your documents manually and approves or requests clarification within 1–3 business days.

Payment and Transaction Data

When you deposit funds to your nada4d account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts, we collect information about the transaction: the amount, the payment method used, the timestamp, and the status (successful or failed). We store this data to track your account balance, generate your transaction history, and fulfil regulatory reporting obligations. Your payment details (such as your wallet or bank account numbers) are encrypted and never stored in plain text on our nada4d servers.

Game and Session Activity

Our nada4d platform logs every action you take: each live-dealer hand you participate in, every slot spin, every sportsbook selection covering football (Liga 1, Piala AFF, Premier League, Champions League), MotoGP, badminton, or esports (Mobile Legends, Free Fire, PUBG Mobile). We record the game type, the amount wagered, the outcome, the timestamp, and the balance impact. This data appears in your account history so you can review your activity anytime. We retain this information for your convenience and for regulatory compliance.

Device and Browser Information

When you access nada4d, we may log your IP address, browser type, device type, and operating system. We use this information to detect fraudulent access, prevent account takeovers, and troubleshoot technical issues. This data helps us understand if your account is being accessed from an unusual location or device, which triggers additional 2FA verification for your protection.

Our nada4d Data Handling and Your Rights

How Long We Keep Your Data

We at nada4d retain your account data as long as your account remains active. If you close your nada4d account, we retain your KYC documents and transaction history for a minimum of five years to comply with anti-money-laundering regulations. After that retention period, we securely delete your personal documents (ID photos, address proofs, selfies). Your transaction ledger may be kept longer if required by law. We do not sell or retain your data longer than necessary.

Who Can Access Your Data

Your data on nada4d is accessible only to authorised staff members who require it for account support, verification, or fraud investigation. We do not share your personal information with third parties except where legally required — for example, if law enforcement requests your data via a valid court order. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank) receive only the minimum information needed to process your transaction; they do not receive your full identity document or address proof. Our nada4d servers may be located outside your jurisdiction; by using our platform, you consent to this data transfer.

Your Rights Under Our nada4d Privacy Policy

You have the right to request access to all data we hold about you on nada4d. Contact our privacy team via email and we will compile a download package of your account information within 30 days. You have the right to request correction of any inaccurate data — if your address or phone number has changed, you can update it in your account settings anytime. You have the right to request deletion of your data after your account is closed, subject to our five-year regulatory retention requirement. You have the right to object to our processing of your data for marketing or analytics purposes — we will not use your information for promotional emails unless you explicitly opt in.

Cookies and Tracking

Our nada4d website uses cookies to maintain your session (so you stay logged in) and to remember your preferences (such as your language choice). These are functional cookies necessary for the site to operate; we do not use tracking cookies for analytics or advertising. If you disable cookies in your browser, you may find it difficult to log in or navigate our nada4d platform. Third-party analytics tools are not integrated into our site.

Changes to This Privacy Policy

We may update this nada4d privacy policy to reflect changes in our data practices or to comply with new regulations. We will notify you of material changes via email at least 30 days before they take effect. Your continued use of nada4d after an update constitutes your acceptance of the new policy.

Contact Our Privacy Team

If you have questions or concerns about how we handle your data on nada4d, contact our privacy team at [email protected] or via live chat on our platform. We aim to respond to privacy inquiries within five business days. If you believe we have mishandled your data, you have the right to lodge a complaint with your local data-protection authority.

Data Security Measures

We at nada4d employ industry-standard security practices to protect your data. All nada4d servers are protected by firewalls and intrusion-detection systems. Access to customer data is restricted to authorised staff and requires multi-factor authentication. We conduct regular security audits and penetration testing to identify and patch vulnerabilities. In the unlikely event of a data breach, we will notify affected users within 72 hours as required by law. We do not guarantee perfect security — no system is non-specific info safe — but we take reasonable steps to protect your information.

Third-Party Processors

Our nada4d platform relies on third-party service providers for certain functions: payment processors handle your deposits and withdrawals, cloud-hosting providers store our data, and telecommunications companies handle our email and SMS communications. All third-party processors are contractually bound to protect your data confidentiality and use it only for the purposes we specify. We choose providers based on their security certifications and compliance with international standards.

This privacy policy is effective as of the date published on our nada4d website. We remain committed to protecting your personal information and maintaining transparency about how we use it. If you have any remaining questions or concerns, please reach out to our privacy team — we are here to help.